User Guide/Integrations

Integrations

How Clients Pay an Invoice Online

What your client sees, from the e-mail to the receipt.

Last updated October 29, 2026

This is the client's side of Stripe payments, useful when a client asks how to pay.

1

The e-mail

The client receives the invoice e-mail with the PDF attached and a button to pay. The page is hosted by Stripe and shows your company name.

2

The portal

A client with portal access opens My Invoices in the sidebar. It shows the balance due, how many invoices are open and overdue, and each invoice with Pay invoice and Download PDF.

3

Paying

On the payment page the client pays by card or bank, depending on what Stripe enabled for your account. The receipt comes from Stripe.

4

No Stripe?

When there is no payment page, the portal says "Pay by check or transfer; your cleaning company records it when it arrives." Record it under the invoice with Record payment.

5

Reminders

Clients get a reminder three days before the due date and one the day after an invoice goes unpaid, each sent once.

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Need help? If you have any questions or run into issues, reach out through the Support section in your dashboard.

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