Integrations

Stripe Account Status, Payouts and Issues

Reading the Stripe card and what to do when Stripe pauses the account.

Last updated October 29, 2026

The Stripe card on Settings > Integrations is the summary of your connected account. Payouts, fees and disputes are handled in your Stripe dashboard.

1

The status line

Not connected: no account yet. Onboarding incomplete: Stripe still needs details. Under review by Stripe: details submitted, charges not enabled yet. Taking payments: ready.

2

The facts

Can charge and Can pay out show what Stripe currently allows, with the date the account was created. Refresh status re-reads the account from Stripe.

3

When Stripe pauses the account

If Stripe disables charges (missing documents, a verification request), the card shows the reason Stripe reports, admins and managers get a notification, and the Issues page lists "Stripe cannot take payments yet". Click Continue setup on Stripe to resolve it.

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Invoices are still issued while charges are paused; they just do not get a payment page until Stripe is back.
4

Payouts and disputes

Click Open Stripe dashboard. Payout schedule, bank account, fees and any dispute are managed there, in your own Stripe account.

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Need help? If you have any questions or run into issues, reach out through the Support section in your dashboard.

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