Clients

How the Client Portal Works

What clients see in their portal.

Last updated June 4, 2026

The Client Portal is a streamlined dashboard for transparency and communication.

1

Client Portal Overview

From the client list, you can manage portal access for each client.

Client Portal Overview
2

Client Dashboard

Clients see: upcoming schedules, recent inspections, quality score trends, and pending proposals.

3

Inspection Reports

Only reports you explicitly share are visible. Internal notes and draft reports are never shown.

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Set up auto-sharing rules in Settings → Client Sharing.
4

Work Order Requests

Clients submit work orders (e.g., "spill cleanup") through the portal. These appear in Scheduling → Work Orders.

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Pro tip: Enable notifications to be alerted instantly when a client submits a request.
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Need help? If you have any questions or run into issues, reach out through the Support section in your dashboard.

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